Quality Complaint Specialist PT. Ciba Vision

Ciba Vision a Novartis Company is a global leader in the research, development and manufacturing of optical and ophthalmic products and services, including contact lenses and lens care products. Ciba Vision products are available in more than 70 countries worldwide.

We invite talents to apply as Quality Complaint Specialist

Requirements

1. Good computer skill especially microsoft office application
2. Good analytical skills
3. Proficient in English both oral and written
4. Minimum university degree in Science or Engineering
5. Having experience 2-3 years in failure/OOS/NCR/Complaint investigations or Quality Function
6. Eperience with root cause analysis tools and or risk analysis such as : fish bone diagram, 5 WHYS, FMEA and HACCR

Responsibilities

1. Understand the complaint/failure/CAPA investigations requirements based on international standard : GMP/QSR US FDA, and ISO Standard
2. Review customer complaint report and initiate complaint investigations
3. Collaborate with others Departments and generate technical investigations report to responds customer complaint
4. Periodic review of customers complaint trends and provides feedback of the effectiveness as corrective preventive actions. 

Please send your complete application to :

HR Department

PT. Ciba Vision Batam

Lot. 204 Batamindo Insdustrial Park

Muka Kuning - Batam 29433

or Via Email to

hr.recruit@cibavision.com